• Read our FAQ

    You can find answers to most frequently
    asked questions right in here.

    1. Operations

    CAN I TAKE MY TRUCK HOME?

    Usually yes, but if you plan a longer vacation due to an insurance policy truck needs to be stored at our secured parking.

    WILL MY TRUCK HAVE AN INVERTER?

    Most trucks are equipped with inverters, however, not all trucks have them.

    WILL MY TRUCK HAVE AN APU?

    Most of the trucks are equipped with APUs, but not all.

    DO YOU HAVE FORCED DISPATCH?

    No, our logistics specialists are communicating with drivers daily to suit their needs and hours of service.

    DO YOU HAVE 24H DISPATCH?

    Yes, we are 24/7/365 since day one.

    DO I NEED A HAZMAT ENDORSEMENT?

    If you are interested in obtaining your HME, you can find an application at your local DMV. To haul everyday cargo, such as foodstuffs, automobile parts, general freight, or any of our many dedicated lanes a HazMat endorsement is not required.

    CAN I RENT A TRAILER FROM YOU?

    Yes, you can. We have it all. Dry vans, reefers, and flatbeds.

    WHAT IS A WEEKLY GROSS I CAN MAKE?

    Weekly gross depends on various conditions: is it a team truck or a single one, also the flexibility of the driver has a very big impact on the gross revenue of the truck.

    HOW HEAVY ARE LOADS USUALLY?

    No rule. A full-load truck can be as low as 5,000 lbs to 45,000 lbs.

    WILL I HAVE TO PAY FOR FUEL AND MAINTENANCE ON THE TRUCK I DRIVE?

    If you are working as an over-the-road company driver, you will never have to pay for fuel or any maintenance associated with your truck. If you become an owner-operator, however, you will be responsible for paying for both your fuel and your truck’s maintenance.

    WILL I HAVE TO LOAD AND UNLOAD THE TRUCK?

    At AAA Freight, Inc. we haul 99% no-touch freight, however in some very rare situations, the driver may be required to assist with loading or unloading while the driver is being informed about it before accepting a load.

    DO WE OFFER PREPASS AND IPASS?

    Yes, we offer PrePass Plus: weigh station bypassing and electronic toll collection services. Some benefits include: discounts offered by all tolling agencies, violation fees waived, an average fuel saving of 1/2 Gal per green light weigh station bypass, an average time saving is 6 to 8 minutes per green light bypass, reducing the number of inspections, and much more.

    2. Safety

    DO YOU HAUL HAZMAT?

    No, our company doesn’t haul hazmat loads at the moment.

    WHAT TYPE OF DRUG SCREENING DO YOU REQUIRE?

    Per DOT rules and regulations, every driver holding a commercial driver’s license is enrolled in pre-employment drug testing and random drug testing.

    WILL ALL VIOLATIONS LIST ON A ROADSIDE INSPECTION REPORT COUNT, EVEN MINOR VIOLATIONS?

    All violations of the safety regulations appearing in the severity weighting tables and noted on a roadside inspection report during a relevant inspection will be used in the CSA Safety Measurement System. However, due to the severity weighting system serious violations will have a greater impact on a carrier's CSA scores than minor violations.

    WILL A VIOLATION BE COUNTED EVEN IF THE DRIVER WAS NOT PLACED OUT OF SERVICE OR GIVEN A WARNING OR CITATION?

    Yes. All violations appearing in the severity weighting tables listed on roadside inspection reports during a relevant inspection will be used in the CSA Safety Measurement System, regardless of what action followed the discovery of the violation (actions such as being placed out of service, and/or being warned or cited are actions that follow the discovery of a violation).

    IS THERE A LIST OF THE VIOLATION SEVERITY WEIGHTING AVAILABLE?

    Yes, the FMCSA has published it in its Safety Measurement System (SMS) Methodology (PDF, 718 KB).

    DO YOU HAVE CAMERAS IN YOUR TRUCKS?

    Yes, we have. Every AAA Freight truck is equipped with a modern 360° AI camera.

    ARE CAMERAS MANDATORY? WHAT ARE THE BENEFITS OF HAVING THEM IN MY TRUCK?

    Yes, per company policy, cameras are mandatory. Besides, the cameras can be very useful in case of an accident, and you can also earn extra money through our safety camera bonus!

    WHICH ELD SOLUTION ARE YOU GUYS USING?

    We are using ELD Rider by Lioneight, the most reliable ELD solution. It’s simple to use and will help you easily record your daily status.

    HOW OFTEN CAN PERSONAL CONVEYANCE (PC) BE USED?

    A driver may record time operating a CMV for personal conveyance (PC) as off-duty only when the driver is relieved from work and all responsibility for performing work by the motor carrier. Per our company policy, PC can be used only for non-working purposes. It's available on request via log book support which can be reached 24/7.

    CAN I HAVE A PASSENGER IN MY TRUCK?

    Yes, if you are driving as a solo driver you can have a passenger in your truck. Per company policy, the passenger can be only a person over 18 years old. Also, proper documentation needs to be signed.

    CAN I EARN EXTRA MONEY AS A SAFE DRIVER?

    Yes! AAA Freight deeply supports safe drivers and besides a safety camera bonus, we also have bonuses for every clean roadside inspection.

    3. Accounting

    WHEN CAN I EXPECT MY PAYCHECK?

    Statement day is each Monday. On Monday you will receive your Statement in your email, and we make ACH deposits to your bank account. The funds are available in the bank account on Wednesday.

    WHAT DO I NEED TO DO TO GET MY PAYCHECK?

    To get a paycheck timely, you are required to upload PPW ( all pages of POD, clear and signed by the receiver and all additional documents: lumpers, scale tickets, stickers, other receipts, etc.) via the Logix Anywhere app immediately after delivery.
    Upon the first delivery, you will receive an email with credentials for Logix Anywhere, a link to download this app and the instructions on how to use it are here - (https://www.youtube.com/watch?v=y2CUDDhVqhk&t=2s).
    Also, you should mail the original paperwork to our office biweekly. TripPack envelopes are available at the front desk at the AAA Freight office.

    WHAT ARE MY EXPENSES/DEDUCTIONS?

    All drivers are paying Occupational Insurance $160.00 monthly and Escrow.

    Escrow is collected in weekly installments. A total of $1,500.00 (10x$150.00) for mileage-based drivers, and $2500.00 (10x$250.00) for percentage-based owner-operators. Escrow is refundable 45 business days after the end of the cooperation.

    The percentage-based owner-operators with the 80% deal are paying weekly rent or lease per the contract for the tractor if they have it with the company and Physical Damage Insurance for the tractor. All other charges are covered by the deal.
    So, Liability, Occupational Insurance, and Dry van Trailer are included in the deal.
    ELD charges, Direct Deposit, and Logix are covered as well.
    Tolls are the owner-operators' responsibility and IFTA, which is due quarterly.

    The percentage-based owner-operators with the 88% deal, besides rent or lease payments for the tractor and trailer, are also responsible for Physical Damage Insurance, tolls, IFTA, ELD, Direct deposit, and Logix.
    Yearly charges: HWY USE tax and Registration, if leasing-buying or having own equipment.

    4. Maintenance

    Why do we have to perform Annual DOT 3 times a year when we are legal with it for one year?

    That is because of our company policy, which is made to make sure that equipment is in good working order. This way we can prevent accidents and violations, also the safety of the drivers and other vehicles near our trucks is on a higher level.

    What is PM service?

    PM (Preventive Maintenance) Service is regular maintenance that we perform after a truck reaches manufacturer specifications for service, which includes oil change, greasing the truck, filter replacement, and checking all the fluids.

    How do I know if my tires are legal?

    You can do it by checking the thread depth of all the tires during PTI, that way we can prevent blowouts and accidents. Legal tread depth for tires on tractors are: steer 4/32, on drive axle 2/32, and for trailer 2/32 as well.

    Why do we have to take pictures of the damages (breakdown)?

    Because that way we can see closer what the problem is, that way we can help you more accurately and faster, and we can have a better look at what kind of issue there is and what you need at the moment.

    Does the company use recap/ retreaded tires?

    No, the company sticks to the policy of only using virgin tires during all tire changes.

    Is pre-trip inspection mandatory and how often should I do it?

    Pre-trip inspections are mandatory and they have to be performed every day before the driver starts their shift. Also, a post-trip inspection needs to be done after the trip.

    How do I report any issues with my truck or trailer?

    All equipment issues should first be logged into the DVIR section of your logbook. After that, the maintenance team will reach out to the driver and assist them in taking care of the problem. The driver can always call extension 9 and speak directly with the maintenance team 24/7.

    What is DVIR?

    Driver Vehicle Inspection Report is used for drivers to report issues with the equipment if there are any.

    Am I responsible for finding my own shops or road services?

    No, the driver is not tasked with finding a repair shop or finding the road service for their breakdowns. The driver needs to notify the company with the issues that they are experiencing and the maintenance team will find the nearest shop available.

    What is my maintenance escrow used for?

    The maintenance escrow is in place to help the drivers cover any expenses related to the breakdown of their equipment. It is a separate fund that can be utilized toward repairs without having to pay for them directly out of pocket.

    What should my PSI in tires be?

    Tractor's tires should be between 105 PSI and 110 PSI, trailer tires should be kept inflated anywhere between 95 PSI and 105 PSI.

    CONTACT

    17201 State St, South Holland, IL 60473

    24/7 support - call us:
    630-413-9534
    Send us a message:
    recruiting@aaafreight.net
    Visit our FacebookVisit our InstagramVisit our LinkedIn

    WE ARE HIRING

    •  

    SERVICES

    •  

    Q&A

    •  

    NEWS

    •  

    CONTACT

    COPYRIGHT © AAA Freight INC 2022. All rights reserved

    listchevron-down linkedin facebook pinterest youtube rss twitter instagram facebook-blank rss-blank linkedin-blank pinterest youtube twitter instagram